This is a translation provided for convenience. The French version is the only legally binding one. Version française
General Terms and Conditions of Sale
1. Purpose
These terms govern the paid use of Vintapp, an artificial intelligence-based service that assists with listing items for sale on Vinted: analysis of a clothing photo, generation of a ready-to-post listing (title, description, suggested price) and optional generation of pro photos. The service is published by Ayoub Barkia, sole proprietor (auto-entrepreneur).
2. Pricing model
The billing unit is the item: one analyzed garment, with its photos, its Vinted listing (title, description and suggested price) and its price. An item is counted once for the analysis of the garment and its first set of photos; each new generation of photos by artificial intelligence for the same garment counts as an additional item. Renders made on the device are not counted.
Access is sold under two options, which may be chosen individually or combined: the subscription, or the item pack paid for once.
2.1 Subscription
Vintapp subscriptions — Essential, Regular and Intensive — are offered as monthly plans, with no minimum commitment, at the prices displayed in the App Store at the time of subscription; they differ only in the number of items included. Each plan includes a number of items per billing period, shown in the app before purchase. The subscription gives access to all features: photos on a model generated by artificial intelligence, custom model, batch scanning and assisted completion of the Vinted form.
No trial period is offered: the service can be tried out through the free listing (Section 3).
Prices are not listed here: the binding price is the one displayed by the App Store at the time of subscription, in the currency of the territory. Subscribers who signed up for an earlier plan — weekly, monthly or annual — keep it until the end of its term under the terms subscribed to, including the quota of their tier, which is not changed.
The quota cannot be carried over: it starts again from zero on the first day of each billing period, and unused items are forfeited. The billing period is that of the subscription purchased — not the calendar month. Automatic renewal; may be canceled at any time (Section 6).
2.2 Item packs (without a subscription)
Item packs are also offered, without a subscription, at the prices and in the sizes displayed in the app. A pack is a one-time purchase: it involves no commitment, no renewal and nothing to cancel. Purchased items do not expire and are retained for as long as the account exists.
Packs are offered in the app at the moments when they meet a specific need — when the subscription screen is closed and when the item quota for the period has been used up.
Order of use: for a subscriber, the item quota for the period first, then the pack balance once that quota has been reached; for a user without a subscription, the pack balance, after the free listing where their version of the app offers one (Section 3). In all cases, an item paid for from a pack does not count against the subscription quota, and an analysis that does not complete is deducted from neither the quota nor the balance.
For a user without a subscription, a top-up unlocks the full scan — listing and pro photos — from the app's main screen. Certain secondary flows (completing an existing listing after the fact, generating photos only) currently remain reserved for subscriptions: they will tell you that a subscription is required even if your balance is positive. The photo scan balance is tied to the account: it is not transferable, assignable or convertible into cash, and deleting the account terminates it.
Prices are stated in euros, all taxes included, for France; in other territories, the price displayed by the App Store prevails. The publisher may change its prices; in accordance with App Store rules, a current subscriber keeps their price until they expressly consent to the new one, where such consent is required.
3. Free listing
The app offers a single complete listing, once per device and per account, with no payment card and no commitment, together with its photos. This listing has no monetary value and is not renewed, and deleting and then re-creating an account does not unlock a new one. Beyond that, access to the paid features requires a subscription (Section 2.1) or an item pack (Section 2.2).
4. Payment
Subscriptions and top-ups are sold exclusively by Apple, through App Store in-app purchases. Payment, renewal and billing are handled by Apple using the payment method registered to the user's Apple Account. No banking data passes through or is stored on our servers: the publisher receives from Apple only a purchase confirmation, without any payment identifier.
Prices are stated in euros, all taxes included, for France; in other territories, the price displayed by the App Store at the time of purchase prevails.
5. Right of withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to services fully performed — here, items already analyzed, whether they come from a subscription quota or from a pack — before the end of the fourteen-day period. Items in a pack that have not yet been used, however, remain within the scope of the right of withdrawal.
As purchases are made through Apple, refund requests must be submitted to Apple, the sole seller: reportaproblem.apple.com. Apple alone decides the outcome and issues the refund where applicable.
Independently of this procedure, the publisher undertakes to review any complaint sent to support@vintapp.online within fourteen days following a payment, and to support the request with Apple where the service did not perform as advertised.
6. Cancellation
The subscriber may cancel at any time, without giving any reason and free of charge, from the subscription management of their Apple Account: iOS Settings → their name → Subscriptions → Vintapp, or from the app via Account → Manage my subscription, which opens that page directly.
Cancellation takes effect at the end of the period already paid for: access to the service and to the quota for the current period is retained until that date. Unused items from the subscription quota are neither carried over nor refunded.
There is nothing to cancel for a pack: it is a one-time purchase, with no renewal. Items purchased in a pack do not expire and remain usable after the subscription ends.
In accordance with the French "cancellation in 3 clicks" law (Decree 2023-182), cancellation is directly accessible online without any supporting documentation.
7. Service and availability
Vintapp includes:
- Analysis of the photo by artificial intelligence: detection of the brand, type, material, size and condition.
- Suggested price: an estimate, which the subscriber adjusts before posting.
- Generation of the listing ready to paste into Vinted: SEO title, description, suggested price.
- Optional generation of pro photos from the photo provided, depending on the style chosen (model, bust, hanger, cutout, backdrop…).
- Tracking of generated listings ("My listings") with reopening, copying and deletion.
- Assisted Vinted posting module via WebView (the user posts the listing themselves).
The publisher strives to provide reasonable availability of the service but does not guarantee uninterrupted availability. No refund shall be due for an interruption of less than 48 hours.
8. Prohibited conduct
The subscriber agrees not to:
- Resell, share or redistribute their access to third parties.
- Use automated scripts to mass-extract data from the site.
- Use the service for purposes contrary to Vinted's terms of use.
Any breach may result in immediate termination without refund.
9. Liability
The service is provided "as is". The publisher cannot be held liable for:
- Financial losses arising from purchase or resale decisions made by the subscriber.
- The unavailability of Vinted or changes to its terms.
- Disputes between the subscriber and sellers on Vinted.
10. Disputes
In the event of a dispute, an amicable solution will be sought before any legal action. Failing that, the French courts shall have exclusive jurisdiction. In accordance with Article L612-1 of the French Consumer Code, the subscriber may refer the matter free of charge to the consumer mediator: economie.gouv.fr/mediation-conso.
European dispute resolution platform: ec.europa.eu/consumers/odr.